Shipping Policy
Thank you for choosing La Casa de Hype for your shopping needs. We are committed to delivering a seamless shopping experience, which includes prompt and dependable shipping services. Please review our shipping guidelines below to understand our procedures and what you can expect when you place an order with us.
Order Processing:
We aim to process all orders within 1 to 3 business days. Note that processing times may vary during peak periods such as holiday seasons or special promotions, and could be longer due to factors outside of our control.
Shipping Timelines:
- United States: 7-14 Business Days
- Canada: 7-14 Business Days
- United Kingdom: 7-14 Business Days
- Australia: 7-14 Business Days
- Rest of the World: 10-20 Business Days
Tracking Your Order:
You will receive an email with a tracking number once your order has been dispatched. We encourage you to use this number to monitor your order’s journey to you. Responsibility for the order transfers to you once it has been delivered, as indicated by the carrier’s tracking system.
Missing or Stolen Packages:
If you suspect that your order is lost in transit or stolen after delivery, please contact us as soon as possible. We will support you in working with the shipping carrier to address the issue. However, please be aware that we are not responsible for packages after they have been confirmed delivered by the carrier.
Customer Support:
If you have any questions about our shipping policy or need assistance with your order, please do not hesitate to get in touch with our customer service team. We are here to help and ensure your satisfaction. Contact us at casadehype@gmail.com.
We strive to ensure that your order arrives safely and on time, and we appreciate your trust in La Casa de Hype. Thank you for shopping with us!